The Mail I Get – Cringe-Inducing Edition

I got an email today from an author who wanted to convince me that her POD novel was terrific and that I should read it. She wrote:

My book XYZ won a Reviewers Choice in Affaire de
Coeur, five wonderful reviews on Amazon and I’ve
developed a smallish but loyal following who want my next books as soon
as it comes out.

I cringed when I read that. It’s bad enough when an aspiring writer makes the mistake of going to a POD vanity press or having their book published by an amateur POD pseudo-press run by a barely literate, self-published author. But when you promote your book by touting your “five wonderful reviews on Amazon” you only make yourself look like a fool. Those reviews are meaningless.

Don’t get me wrong, they are nice to have, flattering to you personally, and might sway a browsing customer to buy your book. I am grateful for every positive review that I get from readers on Amazon and other online bookselling sites.

But never, ever, EVER use those reader reviews as a selling point to an agent, editor, or reviewer or they will run screaming away from you and write you off forever as a wanna-be.
Nobody in the publishing business cares about five positive reviews on Amazon. Nobody. Getting a 150 positive reviews might attract some attention but even then what really counts are actual sales.

And what, exactly, is a “smallish but loyal following?” Ten people? Fifty? A hundred? Your Mom and her friends around the pool at the retirement home? Again, it’s sales that count, and moving a few dozen books still isn’t going to attract much attention. Nor will a couple of hundred. But a thousand sales will get you noticed. That’s something you can tout…if you can back up the claim.

UPDATE 7-29-08: The author of the email is published by Light Sword Publishing, which is co-owned by the advertising director of Affaire De Coeur. So if all this author has to tout her book is a review from the magazine and “five wonderful reviews” on Amazon (one of which was from *another* Light Sword author), she’d be better off letting her book speak for itself.

When a Wanna-Be Publisher Becomes a Scammer

Scam-busting author Victoria Strauss’ post on Writer Beware about the fraud judgments levied against Linda Daly’s Light Sword Publishing has provoked an interesting debate on her blog. Along the way, Strauss has made some important distinctions between a genuine “small press” and a pseudo-publisher:

There are many
excellent small presses, which function entirely professionally and are
taken seriously by readers, writers, and publishing professionals.
Reputable small presses have always been an honorable alternative to
large commercial houses, and there are more of them now than ever.
These professional small presses, however, are NOT equivalent to the
Light Swords of the world, which are run like pocket dictatorships by
people who know absolutely nothing about editing, publishing, or book marketing–never mind running a business–and aren’t interested in learning.

I want to take that a step further (as I did on her blog). I’m on the Mystery Writers of America’s membership committee, which reviews applications from publishers
who want to be on our Approved Publishers list. In that capacity, I’ve encountered an astonishing number of
so-called “small publishers” who turned out to be nothing more than aspiring writers who bought some ISBN numbers and opened an account with a
POD company.

These pseudo-publisher are a mix of true scammers (like PublishAmerica, Airleaf, etc.) and people who
set out to do no harm but simply have no clue what being an “editor”
and a “publisher” really involves.

To me, an inexperienced
“publisher” becomes a scammer when they start touting marketing,
editorial and publishing experience they don’t actually have, when they
make promises they know they can’t keep, and when they begin charging
authors to get into print (another sign is when a court declares them
guilty of defrauding authors, as is the case with Light Sword).

The authors are inevitably tainted by their association with a scammer or an inept wanna-be publisher. As Victoria says:

This is not to say that good books can’t be published by amateur
micropresses. […] The enormous number of unpublishable books
with which society has been lumbered as a result of the proliferation
of micropresses–not to mention the POD self-publishing services–is an
annoyance and a nuisance, but the real tragedy of all these faux
publishing options, in my opinion, is that they can entrap writers
whose books deserved better.

That
said, the aspiring writers entrap themselves with their desperation, impatience, gullibility, and their
laziness.

The majority of writers who have been scammed by PublishAmerica,
Authorhouse, Airleaf, Tate, Quiet Storm, Light Sword and countless other vanity
presses and pseudo-publishers could have easily avoided their fate by
using common sense, doing a tiny bit of research, and asking some basic
questions about the professional qualifications and experience of the
people they were getting into business with BEFORE signing a contract. Others were simply looking for a short cut and discovered the hard way that there aren’t any. But I think Victoria said it best:

There are any number of reasons why writers ignore clear warning
signals, including the frustration of a long and unfruitful publication
search. Other writers, of course, don’t take the time to learn about
the field they’re trying to break into, and don’t know what the warning
signs are. But whatever the reasons writers fall victim to schemes and
scams and amateurs–and with every effort to maintain respect and
compassion for those victims–writers need to understand that THEY
ARE RESPONSIBLE for educating themselves, for researching their
options, and for making informed (as opposed to wishful or ego-driven)
decisions.We don’t help them by pretending that this isn’t so.

UPDATE: Blogger Michele Lee makes a strong case (with great links) that it’s time that authors took more responsibility for their poor choices:

The blame lies with both parties of course. Much of the behavior of
scammers and crappy publishers is reprehensible and inexcusable. But
there is so much information available to writers these days. We don’t
live in the world of ten years ago. There are so many places to research agencies and publishers these days (and for free!). I simply do not understand. There’s no excuse anymore, other than sheer newness, not to be a well researched. I suspect the professional publishing world is starting to view
things this way as well and the tolerance for lazy writers is severely
plummeting.

Falling on your Lightsword

Seaof_Lies_CVR_Daly-263x381
The wonderful Writers Beware blog reports that Lightsword Publishing is a scam run by imbeciles (no news to anyone who is a regular reader of this blog) and that the owners have been successfully sued for fraud by one of their swindled authors:

Linda Daly, Bonny Kirby, and Light Sword Publishing were sued by one of
their authors for breach of contract, fraud in the inducement, and
intentional infliction of emotional distress. (Writer Beware has seen
the complaint, as well as numerous other documents involved in the
lawsuit). 

Although the defendants filed a counterclaim,
alleging that it was really the plaintiff who provided
misrepresentations and breached contract, the plaintiff was ultimately
successful. On April 15, 2008, a default judgment in the amount of
$15,342.64 was entered against Bonny Kirby, and on July 8, 2008, a
default judgment in the amount of $16,558.63 was entered against Linda
Daly and Light Sword Publishing.

Linda Daly bills herself on her website as an “author, screenwriter, and now publisher.” Uh-huh. Let’s look at that, shall we? As an author, all of her titles have been self-published. As far as being a screenwriter goes, she must be unproduced, because she’s not a member of the WGA nor can I find any screenwriting credits for her on IMDB (or anywhere else). As for calling herself a publisher, well, I think the lawsuit and the cover of her latest book say it all. Her stunning editorial skills are on full display in the description of her book on her site (all the errors in spelling, punctuation, capitalization, and grammar are her own):

From Detroit to the Isles of Scotland;  a deadly sea of lies is exposed as a super-spy solves another treat to world security, or is it deadly greed by a man shamed into giving up his heritage. This riveting tales has been adapted into a ‘Feature’ film and is currently being considered for production.

Defend the Defenders

Dawn O’Bryan-Lamb has established the Author Advocate Defense Fund  to help the bloggers, web sites, and organizations being sued by literary agent Barbara Bauer:

“On September 20,
2007, Barbara Bauer filed suit in New Jersey against a list of
defendants, ranging from the Wikipedia Foundation, to message board
owners, to bloggers.

More information about the precipitating events can be found in the archives of Making Light. There is additional information about the case regarding Wikipedia at the Electronic Frontier Foundation site. 

 Another defendant is Science Fiction Writers of America for its Writer Beware “thumbs down agencies” or “Twenty Worst” list. Yet another is the former and current owner of  Absolute Write which has a thread about the Plaintiff on their site. 

Defending
oneself against a lawsuit is expensive, and many of the author
advocates being sued could use help to pay the many legal costs
involved, which are adding up over these past 9 months.

I’ve
set up a PayPal site where you can donate to help these writers with
their legal fees. Any amount is welcome. Any fees assessed by PayPal
will be covered, so your full donation goes to the legal defense fund.
All funds will be disbursed directly to the defendant’s attorneys in
equal shares.”


It’s a good cause. I urge you to make a donation.

UPDATE 7-4-08 : Score one for the good guys. Bauer’s lawsuit against Wikipedia has been thrown out by the court. The Ashbury Park Press reports:

Judge Jamie S. Perri dismissed complaints by Barbara Bauer and her
company, Barbara Bauer Literary Agency Inc., against Wikimedia
Foundation, the owner and operator of online encyclopedia Wikipedia.

Bauer in court papers alleged that Wikimedia Foundation defamed her by
publishing numerous false statements, including one that said she was
“The Dumbest of the 20 Worst” literary agents and that she had “no
documented sales at all.”

Perri cited the Communications
Decency Act, enacted by Congress in 1996 to promote free speech over
the Internet. The act immunizes a provider of interactive computer
services from liability for publishing content provided by another.

This judgment dealt only with Wikipedia, not the cases brought against the 19 other defendants.

Harvesting New Suckers

As I warned back in December, it appears that the Jones Harvest vanity press is following the loathsome example set by Airleaf, the notorious publishing scam, and is targeting the elderly with false promises of bestseller success and instant celebrity. The Airleaf Victims blog reports:

In the past six months, I personally have received nine different
horror stories about Jones Harvest Publishing primarily from senior
citizens who invested thousands of dollars into an Airleaf-type dream
and in all but one case, after they invested and lost thousands of
dollars at Airleaf.

[…]When the
first set of victims came to me in November, I told them to request
their money back as I did all of the future ones who wrote to me. Some
of these new victims had their money returned after they wrote Jones
Harvest a letter threatening to report the company to the FBI and
Attorney General. However, there are other victims whom I have recently
learned about who have not had their money returned.

[…]Another note of interest: Part of the hook is promising reviews to customers. In a standard letter, it stated:
"Also
enclosed is a review we've received after sending it to a professional
reviewer… "

People pay Jones Harvest to get their books
reviewed. I read the review. It was signed by Tim, Brien's former phone
receptionist and college nephew. His title under his name was "Media
Researcher and Educator, T&R Reviews." The T&R stands for Tim
and Rosa, Tim's wife. That's really a credible "professional" source to
pay money for, isn't it?

It's no surprise that Jones Harvest is running the same, old scams.  Jones Harvest was founded by former Airleaf exec Brien Jones. I love this part of his pitch, which he has the gall to make to the Airleaf victims:

We will not be satisfied until we place [Your book] in bookstores
everywhere and [You] is a celebrity. This program has a one-time fee
of $7500. There are no further charges of any kind.

Sincerely,

Brien Jones, President

P.S.
In your case, the price is $5,000. That is my way of apologizing for
the past misfortunes AND showing you what we can accomplish at cost.
Please keep this offer confidential. All but a very few authors must
pay full price.

The solicitation is straight out of the Bookman Publishing/Airleaf book of scams and, if the Airleaf Victims report is accurate, is just as dishonest (That said, I have a hard time feeling sympathy for any Airleaf sucker who falls for this scam, too. Those people are beyond stupid…they must be brain dead).

It seems that Jones is intent on meeting the same fate as his mentor Carl Lau, the Bookman/Airleaf conman who lost his vanity press business and is finally being prosecuted by the Indiana Attorney General for his scams. I just hope the Attorney General's office doesn't take as long to investigate Jones Harvest as they did to look into Airleaf.

Buying Praise

The following comment from Bill Williams was posted in the back-blog discussion a blog entry of mine regarding an iUniverse author who feels that I’ve "pissed on her parade" by slamming vanity presses. Her book was positively reviewed by bookreview.com, which is notorious as a place to go to buy positive customer reviews and have them posted on Amazon (I wrote about them back in 2004).

Lee,

I checked with a friend of mine who had a positive review of a book
of his posted on the bookreview.com website. He said that he had not
paid for the review and it was one that had been cross-posted at
Amazon.com by the reviewer. Was my friend lying or can you get a review
at that site without making payment?

Bill

I replied:

Your friend is probably telling you the truth. I just looked myself up on Bookreview.com and, lo and behold, found many of my books reviewed there…all by Harriet Klausner.

It seems that Klausner’s reviews are cross-posted there as well as on a dozen other sites and blogs. I suspect your friend was reviewed by her as well.

However, her reviews on Amazon are credited to her, NOT bookreview.com. When the bookreview.com reviews are posted on Amazon, "bookreview.com" is usually noted as the reviewer. Bookreview.com reviews are not taken seriously by anyone because of their reputation of being bought-and-paid-for…and thus worthless.

I quote from the bookreview.com site:

"Get your book listed on BookReview.com!

Our Express Review Service guarantees that your book is placed at the top of the reviewers’ pile. At a cost of $125 per book, this service guarantees that one of our professional reviewers will read and review your book within 15 business days of receiving it. The review will be posted on BookReview.com as well as Amazon.com and will be eligible to become a BookReview.com Book of the Month. Please send bound books only. No .pdf files or unbound manuscripts.

Once the review is completed, you are free to use any part of it in your promotional materials as long as BookReview.com is credited.

Publishers, Publicists and Literary Agents can click here to check out our Bulk Discount Program.

Do I have to purchase an Express Review in order to appear in your database?

    No. You can submit your book through our regular review channels. We receive hundreds of books each day and can give attention to only a small fraction of them. Simply submitting your book does not guarantee that it will be read and having your book read by one of our reviewers does not guarantee a review. Only purchasing an Express Review guarantees a review.

They also suggest:

Some hints for new authors:

   1. Our reviewers love collecting autographed books. Sign your book before sending it and you’ll have a much better chance of getting read.
   2. Please don’t send us a loose manuscript. Convert it to Palm Reader format and send it via email if you haven’t got a bound version. Or take it to a Kinko’s and have them bind it for you.
   3. If you’ve submitted your book correctly and you haven’t seen a review posted after a month, feel free to email us. If you still don’t see a review, it is likely that your book didn’t inspire the reviewer who chose it. If you’d like us to pass it on to another reviewer, you can email us the request. Remember, we prefer not to post negative reviews, so if we don’t like it, we probably won’t review it.
   4. If you passionately believe in your book, and you are having trouble getting it reviewed, please check out our New Author Listing and Express Review Service. "

What’s interesting is that even though you can buy a review…and in BULK… and get preferential treatment if your book is signed…they still pretend to be objective and unbiased. This is how, in part, they describe themselves collectively in their Amazon reviewer profile:

"[..]We pledge to offer unbiased reviews of books from a variety of publishers on a multitude of subjects and genres. Established in 1996, we also offer Express Review Service and New Author Listings"

Funny, they don’t mention when touting their lack of bias that you can buy a review for $125…but that’s because they don’t see an ethical problem with paying for a review, as they explain in their FAQ:

"Does purchase of an Express Review guarantee a good review?

    No. Our reputation was built on honest, straightforward reviews and we will not compromise our integrity by posting false reviews. Please use our Express Review service only if you believe deeply in your work.

Will anyone know I’ve purchased a review?

    No. You are paying for the right to go to the top of the review pile. Your review will be as unbiased as any other review on our site, so there is no reason to flag it as a "paid" review."

The writer who emailed me, and criticized my stance on iUniverse, was not reviewed by Klausner…but by Bookreview.com, which would indicate that the review was probably purchased. That said, I suppose there is a slim possibility that the review was not purchased…in which case, I owe her a sincere apology.

Indiana Attorney General Prosecutes Airleaf

The Airleaf Victims blog reports the terrific news that Indiana Attorney General Steve Carter has filed a lawsuit against Carl Lau, founder of Airleaf and Bookman Marketing, for violating the state’s Deceptive
Consumer Sales Act by "taking money without providing
the promised services in return."

"More than 120 people
are named in the lawsuit, including many from Indiana who lost
thousands of dollars,” said Carter. “In fact, hundreds more may have
lost money. They paid for services. Airleaf did not deliver, and now,
those consumers deserve refunds.”

[…]In addition to consumer restitution, the attorney general’s office is
seeking civil penalties of up to $5,500 per violation, as well as
investigative costs.

The action doesn’t go nearly as far as the Airleaf victims would like — or Lau deserves — but hopefully it will send a strong message to the vanity press industry, especially those ex-Airleaf execs who have started their own POD-presses.  Writers Beware notes:

Airleaf has spawned several publishing enterprises run by ex-staff–including Fideli Publishing, a fee-based publisher whose marketing packages bear an eerie similarity to Airleaf’s, and Brien Jones’s Jones Harvest Publishing,
which also charges fees for publishing and offers many Airleaf-style
services (Writer Beware has gotten some advisories about Jones
Harvest’s email solicitations,
and Mr. Jones has recently chosen to reimburse several Jones Harvest
authors who alleged performance problems). If you trace the family tree
backward instead of forward, you arrive at the Big Daddy of POD vanity
publishing, AuthorHouse, where Brien Jones was employed before he
co-founded Airleaf’s predecessor, Bookman Marketing. It’s a tangled web
indeed–which, sadly, is not unusual in the murky world of vanity POD.

Unfortunately, many Airleaf victims haven’t learned from their mistake…and have simply moved on to other POD vanity presses, including those run by former Airleaf execs.

The Mail I Get

I got this email the other day:

Have you ever heard of "Writers Book Publishing Agency"? That’s the name. Seemed a bit generic to me, so I am suspicious. Their web page indicates that they are a reletively new lit agency, and are seeking authors. Having tried to obtain an agent for a year now, they sound too good to bet true. Their client list went like this: Joe, who is an electronic engineer wrote his first book…..etc….etc.  Mary, a housewife, is working on her second novel in which she…..etc…..etc. I know the authors need their privacy – but…….does this not sound suspicious to you?

Of course it does. And it should sound suspicious to anyone with an iota of common sense.

They are a well-known scam that has also gone by the the names "Children’s Literary Agency," "The Literary Agency Group, Inc" and "ST Literary Agency,"
among others. Your first tip-off that they aren’t legit should be their name:  "Writers Book Publishing Agency." What reputable agency would call
themselves that? Agents aren’t book publishers.

If the name of the company wasn’t tip-off enough, you’ll notice they don’t list a single author among their clients, only plumbers, housewives and, well, other suckers.

Writer’s Beware lists the "agency" among their top twenty worst agents. You can find out more about them here:

               
   

Writer Beware

Victoria Strauss has an excellent post up today on her Writer Beware blog with great advice for aspiring writers about what to look for before signing with a small press. It’s a must-read for those considering signing with a POD press.

J.T Ellison also offers up some good advice today on How To Avoid Scams over on the Murderati blog:

The biggest problem new writers are faced with is desire. You’ve
worked so damn hard, have slaved away writing your book, and you WANT
to get it out to the reading public. We understand. We were there once
too. But DO YOUR HOMEWORK! There are several easy steps you can take to
ascertain whether the offer you’ve been approached with is legitimate.
Because that’s the problem with scams. The veneer of legitimacy can be
shiny and obscuring.

They Never Learn

The Martinsville Reporter-Times reports that the FBI and the U.S. Postmaster have launched a joint investigation into the business practices of Airleaf Publishing/Bookman Publishing, a notorious vanity press scam that went bankrupt last year. Let’s hope this is just the beginning of a national crackdown on the deceptive practices of the vanity press industry.

But its hard to feel any sympathy for the Airleaf victims. Any reasonably intelligent person could have seen that Airleaf (and its previous incarnation Bookman Publishing) was a sham.  Even if the aspiring authors were too blind with desperation and naivete to see the scam for themselves, a simple Google search would have turned up plenty of resources (including my blog and others) that talked about the company’s many deceptive practices and false promises.

They made a dumb, costly, and humiliating mistake.

So you’d think that now the Airleaf victims would know better than to ever get involved with a POD vanity press again.

Well, you’d be wrong.

Incredibly, many of them are once again writing checks to vanity presses, including Bonnie Kaye, who founded the Airleaf victims blog and whose relentless efforts are largely responsible for Airleaf’s fall and the subsequent federal investigation.

She’s now a customer of CCB Publishing, a print-on-demand vanity press that she calls her "new publisher."  CCB’s former Airleaf clients include John Krismer, who has written a book that reveals this:

Few realize a New World Order plans to replace our constitution with a
Single World Government, nor that our Federal Reserve Bank is privately
owned and is not subject to oversight by Congress or the President.

[…]George H. W. Bush, the undisputed “Overlord” of the Shrub Dynasty, in
his State of the Union Message in 1991 said: “What is at stake is more
than one small country, it is a big idea – a new world order.” Did We
the People ever agree to this treasonous act of turning over our
nation’s sovereignty to a Single World Government?

Uh-huh. This is the kind of unpublishable swill that the vanity press industry thrives on. Is it any wonder he has written a check to another POD printer?

I applaud Kaye for going after Airleaf and bringing the company down…but she’s still foolishly writing checks to a POD vanity press and deluding herself into thinking that she’s "published." By doing so, and praising the company to other Airleaf customers, she’s perpetuating the myths that the vanity press industry thrives on. How sad.

But that’s not the worst of it.

Some other former Airleaf clients have become customers of Jones Harvest, a vanity press that is run by former Airleaf employees!  Those  particular Airleaf customers aren’t victims at all. They are brain-dead morons.